PS4 Thumbstick

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Downing11
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PS4 Thumbstick

Post by Downing11 »

Anyone have the rubber peeling on theirs? My left stick is ripping and I spoke to Sony and they said they would replace it, I just have to pay the shipping to their service center. Supposedly what I get back will not have the same problem, we'll see if that is actually true.
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Cnasty
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Re: PS4 Thumbstick

Post by Cnasty »

There are videos out there of this being a common occurrence. I think it was with the launch edition ones and good to see they are replacing.
The_Niddler
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Re: PS4 Thumbstick

Post by The_Niddler »

Agree corey, good to see them taking care of it.

Downing, did they tell you how much shipping is?
Curious if they will charge you like $40 for shipping or more like $12.
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Downing11
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Re: PS4 Thumbstick

Post by Downing11 »

They just said that I would have to pay for shipping it to them and they would pay to ship it back to me. I assume I can choose any method of shipping to them to keep the cost down but the longer it takes to get to them, the longer I'm without a controller.
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cougnix
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Re: PS4 Thumbstick

Post by cougnix »

What were you doing with them?

Or did you get yours prior to launch and use it with the PS3 for a month or whatever it was?
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Downing11
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Re: PS4 Thumbstick

Post by Downing11 »

Just normal play out of them and got them on release day, didn't get them early.
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